Returns and Refunds
No, you will be required to refer the item to the service centre. Kindly contact us on (+234) 803 948 4670 or send a mail to [email protected]
After your claim has been validated (please refer to our return/refund policy) a return would be authorized and the item can be returned. A retrieval can be approved only for validated complaints of wrong, damaged, product standard and incomplete items.
Our delivery agent will call you to schedule a retrieval.
Yes, a warranty is voided once an item within the warranty period is opened or referred to a technician(s) not affiliated to the manufacturer.
We will keep you updated via phone call and SMS about the status of your return.
Returned items will be redelivered to you if we cannot validate your reason for returning it.